Get in Touch with

Black Fleet London Ltd is a fully licensed Private Hire Operator regulated by Transport for London.

If you need to contact us regarding a booking, enquiry, or complaint, please use the details below.

Operator Details

  • Operator Name: Black Fleet London Ltd

  • Registered Trading Name: B.F.L.

  • Private Hire Operator Licence Number: 01040201

  • Licensing Authority: Transport for London (TfL)

Contact Information

Office Address (Subject to NO PUBLIC ACCESS)

  • Black Fleet London, Unit 16B, Ripple Road (Commercial Estate), Barking, Essex, IG11 0RJ, United Kingdom

Bookings & General Enquiries

For booking enquiries, amendments, or general information, please contact us by email or telephone during our operating hours.

All bookings are subject to availability and confirmation by the Operator.

Booking enquires: bookings@blackfleetlondon.co.uk

Telephone (Landline): +44 20 3576 7046

Complaints

Black Fleet London is committed to maintaining a high standard of service at all times.

If you wish to make a complaint, please submit it in writing by email to:

TfL@blackfleetlondon.co.uk

Please include:

  • Your full name
  • Contact details
  • Date and time of the journey
  • Booking reference (if available)
  • Details of the issue

Complaints are handled in accordance with our Complaints Procedure and Transport for London requirements.

If you are not satisfied with our response, you may escalate your complaint to Transport for London.

Regulatory Information

Black Fleet London operates in full compliance with Transport for London Private Hire Operator licensing requirements.

All drivers and vehicles used for bookings are appropriately licensed and insured.